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Cookie Policy

Learn about how we use cookies and similar technologies to enhance your experience on our website.

Last Updated: January 15, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow us to:

  • Remember your preferences and settings
  • Keep you logged in during your visit
  • Analyze how you use our website
  • Provide personalized content and advertisements
  • Improve our services and user experience

2. Types of Cookies We Use

Essential Cookies

Purpose: These cookies are necessary for the website to function properly.

Examples:

  • Session management
  • Security features
  • Load balancing
  • Shopping cart functionality

Can be disabled: No - Required for basic functionality

Analytics Cookies

Purpose: Help us understand how visitors interact with our website.

Examples:

  • Google Analytics
  • Page view tracking
  • User behavior analysis
  • Performance monitoring

Can be disabled: Yes - Through browser settings

Functional Cookies

Purpose: Enable enhanced functionality and personalization.

Examples:

  • Language preferences
  • User interface settings
  • Location preferences
  • Form data retention

Can be disabled: Yes - May affect functionality

Marketing Cookies

Purpose: Track visitors across websites to display relevant advertisements.

Examples:

  • Facebook Pixel
  • Google Ads
  • Retargeting campaigns
  • Social media integration

Can be disabled: Yes - Through browser or our settings

3. Specific Cookies We Use

Cookie Name Purpose Type Duration
MAMA_FUA_SESSION Maintains user session and login status Essential 30 minutes
user_preferences Stores user interface preferences Functional 1 year
cart_data Maintains shopping cart contents Essential 24 hours
_ga Google Analytics - distinguishes users Analytics 2 years
_gid Google Analytics - distinguishes users Analytics 24 hours
_fbp Facebook Pixel - tracks conversions Marketing 3 months
cookie_consent Remembers your cookie preferences Functional 1 year

4. Third-Party Cookies

Some cookies on our website are set by third-party services. We use these services to enhance functionality and analyze website performance:

Google Analytics

Website analytics and performance tracking

Privacy Policy
Facebook Pixel

Conversion tracking and advertising optimization

Privacy Policy
Pesapal

Payment processing and fraud prevention

Privacy Policy

5. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete existing cookies
  • Set cookies to expire when you close your browser
Popular Browser Guides:
Note: Disabling cookies may affect website functionality and your user experience.

Opt-Out Tools

You can also use these tools to opt out of specific tracking:

6. Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept All: Allow all cookies for the best experience
  • Customize: Choose which types of cookies to allow
  • Essential Only: Allow only necessary cookies

You can change your preferences at any time by:

  • Clicking the "Cookie Settings" link in our footer
  • Clearing your browser cookies and revisiting our site
  • Contacting us directly

7. Mobile Devices

Mobile devices may use different technologies for tracking:

Mobile Apps

  • Device identifiers (IDFA, Android ID)
  • App usage analytics
  • Push notification tokens
  • Location data (with permission)

Mobile Web

  • Similar cookies as desktop browsers
  • Local storage and session storage
  • Mobile-specific advertising IDs

You can manage these settings through your device's privacy settings or app permissions.

8. Data Retention

Different cookies have different retention periods:

Session Cookies

Deleted when you close your browser

Short-term

24 hours to 30 days

Long-term

1 month to 2 years

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you through our website or email
  • Request renewed consent where required by law

10. Contact Us

If you have any questions about our use of cookies, please contact us:

Address:
Mama Fua Laundry Services
Nairobi, Kenya
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